Company + Policies

Established 2020 – Los Angeles.

Kenkey Vibes can be simply defined as a small operation dedicated to bringing a quality kenkey experience to consumers within the United States.

FREQUENTLY ASKED QUESTIONS

What methods of payment are accepted?

  • We accept all major credit cards including Visa, Mastercard, American Express, etc.
  • Payments are processed using Stripe.

Do you offer offer local delivery?

  • Due to Covid-19 measures, we are now shipping all orders.
  • Californian residents in the Los Angeles and San Diego areas receive their packages the next day after it’s shipped.

How are my items shipped?

  • We offer nationwide 2 – 5 days shipping via United States Postal Services & UPS.
  • Customers are responsible for shipping charges.
  • Customers will receive a tracking number via email when your order is processed.
  • Please allow 1 – 2 business days for order processing.
  • Packages returned to our mailbox due to non-delivery will be automatically refunded minus shipping cost.
  • If a tracking number is not sent within 5 business days, please contact us.

What is your return policy?

  • All sales are final.
  • For items cracked in transit, please notify us within 48 hours of receipt.

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